Director, Laboratory Services

In this leadership role, you will play a key role in the department, as you will be responsible for directing, establishing, and planning the overall policies and goals for Island Hospital Laboratory. Works closely with hospital staff, department directors, and physicians to ensure the highest standards of quality and service are maintained. Sets goals and develops operating and capital budget for Laboratory.  Writes and updates procedures in conjunction with staff and establishes new policies as needed.  Reviews policies and procedures annually to ensure that employees have current information needed to perform testing. Develops new business and works with medical staff and pathologists to determine appropriate testing panels.  Supervises lab staff including a Supervisor and Lead Technologists in Chemistry, Hematology, Blood Bank, Microbiology, and Phlebotomy.  

What you will be doing:

• Manages Laboratory staff including exempt and non-exempt employees.
• Able to work in all areas of the Laboratory as needed.
• Uses and maintains computer program for Laboratory in Meditech.
• Utilizes Excel, Word, and PowerPoint for presentations or business development.
• Responsible for all quality control and regulatory compliance including JCAHO, CAP, FDA, and OSHA regulations.
• Knowledge of Medicare regulations and CPT coding.
• Responsible for financial decisions in all Laboratory departments including budgeting, capital equipment, service contracts, purchasing and billing.
• Responsible for human resource functions including: maintaining records on employee certifications, competency, hiring, termination, and performance assessment.
• Responsible for approving and ensuring accurate employee timecards.
• Knowledge of infection control practices, Chemical and Biological Terrorism procedures, DOT and NON-DOT drug screen collection regulations and Autologous Blood Donation regulations.
• Demonstrates knowledge of the principles of growth and development over the life span and can identify each patient's requirements relative to his/her age-specific needs.
• Assigns workers to duties and supervises performance of tests in field of microbiology, chemistry, hematology, immunohematology, serology and urinalysis.
• Reports results of tests using hospital information system.
• Uses CQI principles/practices to assure attainment of goals.
• Must have demonstrated ability to interact positively with Administration, Directors, Managers, Supervisors, peers, co-workers, subordinates, patients and visitors. Addresses customer concerns in a timely manner and maintains professional, positive attitude during stressful and busy situations.
• Must meet regular attendance standard and must stay at or below average sick leave utilization levels.

What you will bring to the role:

• Demonstrated communication skills consistent with Island Hospital’s mission, vision, values and Promise.
• Planning, organization and prioritization skills with demonstrated evidence of critical thinking, problem solving and analytical processing ability.
• Self-motivated, flexible and has the ability work independently and in a team environment, with strong ethical standards.
• Adaptability and flexibility to facilitate change while meeting multiple demands and priorities of a challenging position and workload.
• Ability to develop and maintain strong interpersonal relationships with staff at all levels of the organization with a focus on forming partnerships with key stakeholders to achieve an optimal patient care experience and support Island Hospital’s strategic goals.
• Ability to work collaboratively in cross-functional teams and build positive relationships with clinicians, leaders, and other stakeholders.

Your Qualifications:

• Advanced education and completion of an approved Medical Technology program. 
• A minimum of five (5) years of applicable Laboratory experience required.
• A minimum of two (2) years of experience in a supervisory or management capacity. 
• Certified by the American Society of Clinical Pathologists (ASCP) or National Certification Agency (NCA) preferred.
• CLIA Regulatory Education requirements to work in a Complex Laboratory.
• Certified by the State of Washington as a Medical Assistant-Phlebotomist.
• Current Basic Life Support certification.

Location: Anacortes, WA, Onsite
Schedule: Full-Time / Days
Salary: $49.59/hr - $74.39/hr

Make a Difference with Us

At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.

Why You’ll Love Working Here

We believe in taking care of our people so they can take care of others. When you join Island Health, you’ll enjoy a culture that values integrity, compassion, teamwork, and growth — plus a robust benefits package that includes:

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Paid Time Off and Extended Illness Benefits
• Life Insurance and Long-Term Disability Coverage
• Vested Retirement Contributions and Flexible Spending Accounts
• Tuition Reimbursement and Student Loan Repayment Programs
• Employee Recognition Events and a supportive, community-focused team

Ready to Apply?

Apply today and take the next step in your career with Island Health.