Chief Ambulatory Services

Chief, Ambulatory Services (CAS)

Location: Anacortes, WA
Schedule: Full-Time, Executive Leadership Position

Lead the Future of Ambulatory Care at Island Health

Island Health is working with ZRG Partners in seeking an accomplished, visionary healthcare leader to serve as Chief, Ambulatory Services (CAS). Reporting directly to the CEO and serving as a key member of the executive leadership team, this role oversees all ambulatory, clinic, and wellness service lines, ensuring excellence in operational performance, patient experience, quality outcomes, and community engagement.

The Chief, Ambulatory Services is a strategic, growth-minded leader who embodies our CARES Values — Compassion, Accountability, Respect, Excellence, and Stewardship — and drives results through collaboration, innovation, and a deep commitment to our mission of caring for our community.

Key Responsibilities

Strategic & Operational Leadership

• Lead all assigned ambulatory and outpatient service areas, ensuring alignment with Island Health’s mission and strategic goals.

• Drive operational excellence by optimizing access, quality, and efficiency.

• Collaborate with executive peers (CEO, CMO, CNO, CFO, CIO) to develop and execute strategic initiatives that enhance patient care, growth, and financial performance.

• Champion performance improvement and regulatory compliance across clinics and wellness programs.

Financial & Business Management

• Oversee operational and capital budgets for assigned areas.

• Implement cost-effective processes while maintaining high standards of quality and safety.

• Develop and evaluate business plans, partnerships, and service expansions that align with organizational goals.

Talent & Culture Leadership

• Recruit, develop, and retain high-performing leadership teams.

• Promote an inclusive, collaborative, and highly engaged culture.

• Ensure performance management, development planning, and engagement metrics are achieved.

Community & Physician Collaboration

• Build strong relationships with medical staff, community leaders, and strategic partners.

• Represent Island Health’s ambulatory services on internal and external committees.

• Serve as a visible ambassador of Island Health in the community.

Qualifications

• Master’s degree required in Business, Healthcare Administration, or related field (MBA, MHA, or equivalent).

• Minimum 5 years of executive or director-level leadership in ambulatory or outpatient services, with progressive responsibility.

• Demonstrated success leading multi-site operations, business development, and quality improvement.

• Strong financial acumen, regulatory knowledge, and team-building ability.

• Excellent communication, decision-making, and strategic planning skills.

• Completion of NIMS Training (ICS-100, ICS-200, ICS-700) within 6 months of hire.

Why Join Island Health

Island Health offers a unique opportunity to lead in a community-focused, independent healthcare system that values collaboration, innovation, and patient-centered care. You’ll join a leadership team committed to delivering exceptional healthcare experiences for every patient — every time.

Apply today to lead the future of ambulatory care and make a lasting impact on the health of our community.